OWNER - JESSICA FAIRBANKS

Jessica Fairbanks Client Care Manager / Owner

What started as a part-time medical receptionist job at a durable medical company over 10 years ago turned into a love for the industry. After receiving my degree in medical billing, I landed at NuCara, which exposed me to the vast area of pharmacy. All these experiences have fueled my desire to help people stay independent in their homes.

KARLA - CLIENT CARE MANAGER

Tessla Client Care Manager

My husband and I moved to Iowa a year ago from Texas, where we graduated from Stephen F. Austin State University. I received my Bachelor of Science in Health and Human Performance. I have always had a passion for meeting people where they are and helping them be their best self. My first year in Iowa I worked as a personal trainer, helping clients reach and maintain their health and fitness goals. When a position opened up at HCA for a client care manager, I immediately jumped on board. I have loved getting the opportunity to help my clients be able to live in their homes and provide them with the assistance they need to be successful and healthy. My journey at HCA is off to a wonderful start, and I am so excited to be a part of the great things to come as we help change the way the world ages.

KARLA - CLIENT CARE MANAGER

Sierra Client Care Manager

My name is Sierra. My life is full of excitement and a little bit of chaos with my 4 wonderful kids. I started working at Home Care Assistance of the Cedar Valley in 2019 as a caregiver. Shortly after I started, I became the Director of the Senior Circle. Covid -19 has brought many challenges for the Senior Circle so I was able to transition to a Client Care Manager. I love learning new things so I couldn't turn down the opportunity. My dad was born in 1945 so it is a generation near and dear to me. I love helping our community seniors.

Hannah James - Assistant Care Manager

Hannah James Assistant Care Manager

I am currently attending the University of Northern Iowa and am studying business administration and gerontology. I have a huge passion for caring for the elderly as I was really close to my grandparents growing up. I love working with our clients and having the opportunity to help them stay in their homes for as long as possible. I love being able to help people and make a difference in their life every day.

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