About Our Staff
Jessica Fairbanks – Client Care Manager / Owner
What started as a part-time medical receptionist job at a durable medical company over 10 years ago turned into a love for the industry. After receiving my degree in medical billing, I landed at NuCara, which exposed me to the vast area of pharmacy. All these experiences have fueled my desire to help people stay independent in their homes.
Karla – Client Care Manager
I feel privileged to be able to join this wonderful team. Since graduating from Wartburg College in 2015, I have been on a short professional journey. I have always had a passion for helping others and positively impacting lives. My passion for changing the way the world ages can be attributed to my experiences as a Certified Nursing Assistant while a student in college. As a CNA, I saw firsthand how aging changed the way of life for the elderly population. My patients would share stories of their life which often included activities they enjoyed in the past and their desire to do them again. I was very excited to be introduced to Home Care Assistance because it recognizes that despite aging each of us has a desire to live and enjoy life. The passion, empathy and overall love that this company has for the elderly population is heartwarming, and I am excited to make an impact in our community.
Erin Wilmot – Employee Care Manager
Hi, my name is Erin Wilmot and I am an Employee Care Manager with Home Care Assistance. My job consists of hiring new employees and scheduling current employees. I am truly excited about taking on more roles as this company continues to grow. I have worked other jobs outside this profession chasing the almighty dollar, but my heart keeps me on this career path because senior home care truly is my passion. I think our field is exciting and full of compassion, and seeing how we can put a smile on someone’s face while helping with the simplest of challenges in life is the reason I choose to continue to do this. I have worked in this field over the last 14 years for Country View as a caregiver, Goodwill in various roles, including job coach, one-on-ones, and house manager, and Serving Hands as a manager. I was born and raised in a small town where my parents instilled in me the importance of hard work and trustworthiness. My family is very important to me, but especially my two teenage boys Landen and Aedin, who are my life. I guess we can’t forget about our dog Stanley Brown either. One of my favorite things is hanging out with my family up at the lake on the pontoon.